Park Bank

A bank website that drives visitor engagement and reinforces community values leading to a 38% increase in average session duration (comparing weeks before/after launch).

ZAG created the new Park Bank digital presence to warmly welcome and help both current and prospective customers

Madison, WI-based Park Bank knew its website needed to serve its community better. Focused on establishing a more modern design and an organized content hierarchy, the new website makes it easier for visitors to discover financial solutions online and “get to next.”

Intuitive navigation designed to connect users with products

The refreshed navigation makes all pages directly accessible, improving discoverability and user flow across the site.

A subtle in-line promotional banner highlights key initiatives and offers.

The main menu aligns with key audience segments and their primary needs.

Brand connection through lightness and authenticity

The website's design refreshes the brand with logo-inspired patterns and creative use of visual elements, reinforcing the brand identity.

Real-life photography creates a more relatable and trustworthy connection with users.

A light and airy design maximizes visual clarity, improves readability, and enhances overall website accessibility.

Improving digital decision-making, the site features an intuitive product finder that helps users choose the best mortgage loan based on their individual needs.

Park Bank homepage
ParkBank site on a mobile phone

New resources empower users with knowledge and support

Website offerings include an educational blog, practical financial calculators, and essential security information, increasing the website's value as a go-to resource.

Dedicated team pages with easy-to-manage profiles make it easy for users to find the right partner based on their role and background.

A comprehensive website tour video allows clients to independently learn about the new website features and navigation, leading to increased comfort and confidence.

Focused on both accessibility and usability with ADA-compliant and mobile-friendly website features, guaranteeing a positive and effective experience for all users.

Park Bank tablet and phone images

Built for efficiency and enhanced client service

The new website is built in the Kentico XBYK content management system, making it easy for administrators to maintain content.

Online banking, chat, and appointment scheduling integrations enhance member convenience and support.

Rates and branch/ATM information are streamlined with custom-built management tools, enhancing the visitor and administrative user experience.

Our new website reflects our commitment to serving the community and our clients, With clear navigation, user-friendly tools, and valuable resources, we’re providing solutions to help visitors get to their next.
Helen Kosterman
Vice President Marketing & Communications, Park Bank

Before & after

Use the slider below to see the before and after design.

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