Careers

ZAG Interactive looks like a cool CT digital agency to work, right? We think so too, but it’s not for everyone. Before you even consider applying for one of these jobs, you better be ready to laugh, work hard, function independently, collaborate, be yourself, operate a toaster oven, enjoy baked goods, lead in your own way, zero in, speak out and raise a little hell.

Explore ZAG's current digital agency job postings

Responsibilities

  • Build relationships, maintain, and enhance interactions with identified clients, while serving as day-to-day contact for identified clients
  • Ensure that clients are satisfied with deliverables and escalate feedback to management
  • Take initiative and review client website / analytics to determine opportunities
  • Develop strategic plan to communicate new ideas / cross-sell ZAG services
  • Stay up to date on features of all CMS’s ZAG builds on as well as overall industry technologies and trends
  • Coordinate recurring meetings with dedicated clients.
  • Maintain updated client notes and minutes from meetings
  • Act as resource manager for new requests
  • Keep CRM (Zoho) up to date with all meeting notes, key client interactions, etc.
  • Track hours used for each client and report both internally as well as to the client, when applicable
  • Manage multiple initiatives in a fast-paced environment
  • Act as project manager for small client projects utilizing Workfront for resourcing
  • Work with team members to scope new client work and create cost summaries as needed for new client work

Requirements

  • Minimum 3-5 years of experience in account management or account servicing position, ideally in the digital space
  • Understanding of web technologies and the web development life cycle
  • Experience with small project management
  • Ability to work collaboratively with team members
  • Excellent verbal and written communication skills
  • Thrive in deadline-driven, fast-paced work environment
  • Experience with Workfront (project management tool) or Zoho (CRM) is a plus
  • Previous experience in a digital agency is a plus
  • Remote opportunities available upon request

How to Apply

Email your resume and cover letter to [email protected]

Responsibilities

  • Collaborate with the project team to create large scale websites that translate user needs, client goals and project requirements into elegant solutions

  • Produce low-fidelity wireframes/sketches of proposed layouts to demonstrate design strategy

  • Design pixel-perfect screen mockups across multiple platforms and screen sizes

  • Effectively convey design ideas to both internal teams and clients

  • Conduct layout adjustments based on user, team and client feedback

  • Provide production support and photo sourcing for large websites

  • Produce designs for social media and integrated marketing campaigns

  • Ask smart questions and make strategic design decisions

  • Efficiently manage time and deliverables to balance multiple projects at once

  • Work under the Creative Director to take direction and make adjustments as needed

Requirements

  • A minimum of three (3) years of professional UX/UI Design experience

  • Bachelor of Fine Arts in graphic design or applicable field

  • Online portfolio with multiple examples of website design

  • An understanding of business goals and requirements, and the ability to translate them into creative digital experiences

  • Must be proficient in Figma and the Adobe Creative Suite.

  • Demonstrated experience working through traditional design phases (discovery, wireframes, design mockups, builds)

  • A deep understanding of and experience with responsive design

  • A talent for clearly articulating design thinking and process

  • Strong understanding of UX design principles and a solid foundation in layout and design

  • Excellent attention to detail and time management skills

Location and How to Apply

  • Note that this is a full-time position in CT.
  • Please apply through [email protected] with a resume telling us about your background and include a URL or PDF with portfolio samples of your work (including web design)

Responsibilities

  • Responsible for developing and managing the project plan and working with team leads and the project team to execute on plans
  • Monitor day-to-day activities and be actively involved in the project team to ensure work is progressing as planned
  • Manage schedules, budgets, assets, and overall project organization and deliverable dates
  • Maintain project documentation to ensure requirements are clearly communicated, understood and executed upon
  • Develop a full understanding of project to be able to speak to any of the following: previous deliverables, signed client agreements, systems involved, defects, etc.
  • Effectively and efficiently plan and prioritize all deliverables and resources working across project(s) based on scope of work and project goals
  • Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance
  • Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
  • Communicate and document project status and strategic recommendations to clients and team members on a regular basis; escalate issues accordingly via the appropriate channels
  • Proactively identify opportunities and deliver improvements
  • Demonstrate good project management methodology and project processes
  • Work with strategy, business development and other teams to scope additional project opportunities
  • Ability to work closely with team members to identify efficiencies within process and team dynamic
  • Provide support and guidance to the project management team

Requirements

  • Bachelor's degree and at least  5-7 years of experience in project management
  • Must have working knowledge of Waterfall and Agile methodologies
  • Excellent verbal, written, presentation and interpersonal communications skills
  • Demonstrated ability to work with and support cross-functional project teams
  • Must be able to distill pertinent information from client communications, and distribute key points to team members
  • Strong attention to detail and focus on task completion is critical
  • Experience with the design and development of websites and an understanding of web technologies
  • Strong knowledge of user experience, web development, web design and marketing is a plus
  • Ability to think strategically at all phases of a project
  • Work hard, play hard mentality
  • Ability to understand and document project requirements and dependencies
  • Understanding of business and functional requirements
  • Mobile and social media experience an asset
  • Competencies in MS Office, Project Management Software and other related common communications tools is required

How to Apply

Email your resume and cover letter to [email protected]

Responsibilities

  • Develop a full understanding of strategy, design, development and marketing services in order to effectively talk to clients about these services

  • Work with prospective clients to identify their needs and make recommendations of matching products and services

  • Write custom and templated high level quotes and proposals to support our sales process

  • Work with project teams to support any business development related project requests

  • Create and lead capabilities presentations

  • Work with a variety of partners that support our offerings

  • Coordinate internal and client/prospect meetings

  • Maintain accurate data in our CRM and be able to report on status of all opportunities

  • Support proactive sales efforts with the account management and other internal teams

Requirements

  • Bachelor's degree in business, communications or a related field

  • Excellent verbal, written, presentation and interpersonal communications skills

  • Experience with the design and development of websites and an understanding of web technologies; familiarity with digital marketing knowledge is a plus

  • Demonstrated ability to work with and support cross-functional project teams

  • Must be able to distill pertinent information from client communications, and distribute key points to team members

  • Strong attention to detail and focus on task completion is critical

  • Competencies in MS Office product suite and other related common communications tools is required

How to Apply

Email your resume and cover letter to [email protected]. This position is located in our Glastonbury CT office but a hybrid/WFH option may be considered for the right candidate.

Responsibilities

  • Collaborate with management and other staff setting the development approach to translate design and strategies into technical solutions that meet both business and end-user needs.

  • Remain current with the latest development techniques and leverage those techniques to meet clients' needs.

  • Work at a fast pace to meet project deadlines while working on multiple concurrent projects.

  • Research the competitive landscape and make recommendations relating to website organization and information hierarchy.

  • Use your collaborative skills with colleagues and clients to maintain ZAG's high standards of service and solutions.

  • Think independently, take control of a project with a can-do attitude, and identify inefficiencies while offering alternative, more effective solutions where appropriate.

  • Grow professionally in an engaging and enjoyable environment where strong work ethics and senses of humor are mandatory.

Requirements

  • Bachelor’s Degree or equivalent work experience.

  • Minimum 5 years professional experience.

  • Significant development experience with HTML, CSS, and Javascript.

  • Experience with .NET Core/.NET Framework.

  • Experience with Bootstrap, jQuery, React, or Angular are a plus.

  • Experience with Kentico or Umbraco CMS platforms are a plus.

  • Effective verbal and written communication skills.

  • ‚ÄčEnthusiasm within a team structure and discipline to handle solo projects when necessary.

‚ÄčApply for this job by email: [email protected].

Ready to apply?

Email us your resume and cover letter.

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