Careers

ZAG Interactive looks like a cool CT digital agency to work, right? We think so too, but it’s not for everyone. Before you even consider applying for one of these jobs, you better be ready to laugh, work hard, function independently, collaborate, be yourself, operate a toaster oven, enjoy baked goods, lead in your own way, zero in, speak out and raise a little hell.

Explore ZAG's current digital agency job postings

Responsibilities

  • Responsible for developing and managing the project plan and working with team leads and the project team to execute on plans
  • Monitor day-to-day activities and be actively involved in the project team to ensure work is progressing as planned
  • Manage schedules, budgets, assets, and overall project organization and deliverable dates
  • Maintain project documentation to ensure requirements are clearly communicated, understood and executed upon
  • Develop a full understanding of project to be able to speak to any of the following: previous deliverables, signed client agreements, systems involved, defects, etc.
  • Effectively and efficiently plan and prioritize all deliverables and resources working across project(s) based on scope of work and project goals
  • Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance
  • Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
  • Communicate and document project status and strategic recommendations to clients and team members on a regular basis; escalate issues accordingly via the appropriate channels
  • Proactively identify opportunities and deliver improvements
  • Demonstrate good project management methodology and project processes
  • Work with strategy, business development and other teams to scope additional project opportunities

Requirements

  • Bachelor's degree and at least 3-5 years of experience in project management
  • Must have working knowledge of Waterfall and Agile methodologies
  • Excellent verbal, written, presentation and interpersonal communications skills
  • Demonstrated ability to work with and support cross-functional project teams
  • Must be able to distill pertinent information from client communications, and distribute key points to team members
  • Strong attention to detail and focus on task completion is critical
  • Experience with the design and development of websites and an understanding of web technologies
  • Strong knowledge of user experience, web development, web design and marketing is a plus
  • Ability to think strategically at all phases of a project
  • Work hard, play hard mentality
  • Ability to understand and document project requirements and dependencies
  • Understanding of business and functional requirements
  • Mobile and social media experience an asset
  • Competencies in MS Office, Project Management Software and other related common communications tools is required

The Traffic Manager will work as a go-between that connects developers to clients and other departments within ZAG. The Traffic Manager must have the ability to foster collaboration with other departments, and they should possess strong communication skills to interact with Client Service developers and other departments. 
The Traffic Manager is focused on managing the processes, making tasking efficient and in a democratic manner.  The Traffic manager will also be tasked with watching overall company capacity and aligning work with resources that may have gaps in work.  

Responsibilities

  • Clarify and set a schedule of deadlines for the completion of a job

  • Assigns /engages other departments and appropriately assigns them to the appropriate task

  • Checks on the progress of the task, communicating with the developers and other parties as needed.

  • responsible for running meetings across a host of departments daily and weekly as needed.

  • Communicate any issues with the team the client services team and Account Managers

  • Collaborates continuously with Account Managers about required action items

  • Collaborates with team leads on employee capacity and filling workload gaps

  • Review the deadlines, scope of work with the Account Manager to get client approval

  • Use developers (Triage team) to create estimates and timelines

  • Use Account Managers to track the status of these estimates and timelines

  • Adjust developers’ overall workload as job demands change. Work with dept leads to adjust non developer department workloads. 

  • Makes sure each staff member knows the assignments that they need to complete and the due dates

  • Acts as the mediator between all teams to establish and re-evaluate priorities.

  • Informs Account Manager when Client Contact is required to get approvals or gather assets to complete work.

Requirements

Education & Work Experience
  • This position requires a Bachelor Degree with 5-8 years of experience in project management, program marketing or account management

  • This position requires the ability to multitask, organize and collaborate. 

  • Strong decision-making and prioritization are essential to make sure everything runs smoothly. 
  • A strong background in troubleshooting and technology support will be beneficial. 

  • Clarify and set a schedule of deadlines for the completion of a job

  • Required: strong time-management skills

  • Required: detail and problem-solving skills

  • Required: knowledge of development resources and previous traffic experience, whether that’s in an agency or corporate setting

  • Required: resourcing experience with high volume traffic projects

  • Strong knowledge of programming/development skills such as (C#, SQL Server database, HTML5, CSS3, Bootstrap, JavaScript/jQuery, responsive web design, less/CSS, SCSS/CSS, Gulp is a plus

  • 3-5 years work experience in computer science, programming or a related discipline is a plus 

  • Knowledge of source control tools including GIT, Bitbucket, Nexus, Jenkins and SVN

  • Experience with all phases of SDLC 

  • Experience with Scrum/Agile development methodologies is a plus

  • Working knowledge of excel, familiarity with HTML

  • Skilled at managing conflict and working under pressure

  • Excellent people management skills

  • Experience with content management systems; Sitefinity, Kentico, and Umbraco is a plus 

Top Skills & Proficiencies
  • Detailed oriented
  • Restorative
  • Ability cope in an environment that has constant interruption and shifts in priority
  • Well organized
  • Driven
  • Strong programming & development skills
  • Fast learner
  • Skilled at working in an extremely fast-paced environment
  • Responsive
  • Attention to detail
  • Team player
  • People skills
  • Customer focus
  • Adaptable and flexible

MUST live and work in Connecticut.

How to Apply

Email your resume and cover letter to careers@zaginteractive.com

The right candicate will ensure adherence to ZAG Interactive architecture standards and methodologies where practical. Where standard solutions are not available, this role can work with the client to develop the most effective solutions, ensuring that solutions address all functional and non-functional requirements.

Web Application Developer provides high-end technical and architectural support to projects. They will develop and implement strategies and design specifications to improve the performance, usability, and effectiveness of the client’s online presence.

Responsibilities

  • Resolve issues and complete the assignments. Communicate with clients and provide updates about work requests.

  • Act as a point of escalation for more complicated issues.

  • Recommend solutions that will maintain or enhance the quality of the website; Understand there are multiple solutions to a problem and determine the best one based on current circumstances.

  • Collaborate and engage other departments when appropriate to provide comprehensive solutions.

  • Deliver solutions to both technical and non-technical end-users while also supporting a broad range of technologies.

  • Troubleshoot and resolve software application issues.

  • Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements; understand the more complex issues and application correlations behind user requirements.

  • Provide assistance and advice to business users in the effective use of applications and information technology.

  • Work at a fast pace to meet deadlines and continuously manage workload, which consists of multiple projects and requests.

  • Determine the root cause of an issue and its relationship to the entire application promptly.

  • Independently research and learn about new solutions immediately.

Education

  • Required: Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline

Work Experience

  • Required: Minimum three to five years of professional experience.

  • Required: Strong programming/development skills (C#, SQL Server database, HTML5, CSS3, Bootstrap, JavaScript/jQuery, responsive web design, Less/CSS, SCSS/CSS, Gulp

  • Required: .NET MVC experience, experience with web applications zen framer

  • Required: Knowledge of source control tools including GIT, Bitbucket, Nexus, Jenkins, and SVN

  • Required: Knowledge of DevOps

  • Required: Proficiency in multi-tiered architecture, design, and implementation

  • Experience with all phases of SDLC

  • Knowledge of ADA conformant websites, WCAG requirements, an ADA-progressive approach

  • Advanced knowledge of Windows operating systems and Microsoft software (Visual Studio)

  • Experience with integrating third-party APIs into web applications (Silvercloud, LiveChat and Online banking login, etc.)

  • Experience with content management systems; Sitefinity, Kentico, and Umbraco is a plus.

  • Strong understanding of modern responsive web design techniques and supporting libraries/frameworks.

  • Knowledge of SEO best practices.

  • Thorough understanding of multi-platform/multi-browser compatibility.

  • Remote work within ZAG’s guidelines will be considered.

Non-Technical Skills

  • Strong team and interpersonal skills.

  • Strong creativity in solution design; inventive thinking.

  • Strong written and verbal communication skills.

  • Strong decision making, analysis, and problem-solving skills; mindful of performance when designing/implementing solutions.

Top Skills & Proficiencies

  • Strong programming & development skills

  • Fast learner

  • Skilled at working in an extremely fast-paced environment

  • Responsive

  • Well organized

  • Attention to detail

  • Team player

  • People skills

  • Customer focus

  • Analytical

  • Adaptable and flexible

  • Ability cope in an environment that has constant interruption and shifts in priority

How to Apply

Email your resume and cover letter to careers@zaginteractive.com

Ready to apply?

Email us your resume and cover letter.

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