Careers

Responsibilities

Hosting Implementation

• Validate, configure, implement, test and troubleshoot website deployment in the managed hosting infrastructure

• Oversee and help maintain managed hosting environment. For example, managing Windows server and firewall updates

• ​Work with Project Managers to ensure a successful handoff of the clients’ hosting solution

• ​​Acts as the escalation point for customer hosting issues  

​System Engineering 

• Knowledgeable in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, FTP, HTTP, SMTP, CIFS, LDAP, IP Routing Email Routing and Microsoft AD), and possess an understanding of how to support these applications/protocols when accessed through VPN and firewall appliances 

• Supervise the administration of systems and servers related network to ensure availability of services to authorized users  

Internal Support 

• Maintain a thorough understanding of Local Area Networking 

• Respond to staff and provide backup technical assistance and support 

• Troubleshoot malfunctions of network hardware and software applications  

• Maintain network security through proper configuration of VPN and Firewalls 

Operations 

• Complete time logs in Workfront within 48 hours of completing tasks to ensure accurate and timely billing of the customer. 
• Manage assigned projects
• Complete any other duties appropriate to job role as assigned by management 

Requirements

• Exceptional troubleshooting skills 
• ​Microsoft Server experience required 
• Proficiencies in IIS; MSSQL, Hyper-V, F5, Cloudflare  
• Experience with IP address schemes 
• Experience of managed firewall configuration 
• Familiarity with .NET applications 
• Experience with setting up databases, such as MS SQL Server and MySQL 
• Experience in the configuration, management, and troubleshooting of common web server, database, caching, and database services 
• Experience with cloud computing services such as Azure and AWS  
• Knowledgeable of information security issues and industry standards such as SSAE-16 
• Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences 
• Competent in creating and maintaining documentation 
• Strong organizational skills  
• Minimum 5 years' experience  
• IT certifications a plus (Microsoft, Network+, etc.) 

Responsibilities

• Collaborate with management and other staff setting the development approach to translate design and strategies into technical solutions that meet both business and end-user needs.

• Remain current with the latest development techniques and leverage those techniques to meet clients' needs.

• Work at a fast pace to meet project deadlines while working on multiple concurrent projects.

• Research the competitive landscape and make recommendations relating to website organization and information hierarchy.

• Use your collaborative skills with colleagues and clients to maintain ZAG's high standards of service and solutions.

• Think independently, take control of a project with a can-do attitude, and identify inefficiencies while offering alternative, more effective solutions where appropriate.

• Grow professionally in an engaging and enjoyable environment where strong work ethics and senses of humor are mandatory.

Requirements

• Bachelor’s Degree or equivalent work experience.

• Minimum 5 years professional experience.

• Significant development experience with HTML, CSS, and Javascript.

• Experience with .NET Core/.NET Framework.

• Experience with Bootstrap, jQuery, React, or Angular are a plus.

• Experience with Kentico or Umbraco CMS platforms are a plus.

• Effective verbal and written communication skills.

• ​Enthusiasm within a team structure and discipline to handle solo projects when necessary.

​Apply for this job by email: [email protected].

The perfect candidate to fill this rare role thrives on a fast-paced agency setting, has a passion for all things to do with digital marketing, strategy and usability, and can add strategic value to website redesign projects and ongoing client retainer relationships. If people would describe you as smart, witty and obsessive about details, read on. If you are the perfect mix of creative and analytical, you might have something in common with our merry band of strategists. And, if you have a true desire to rid the world of horrible digital experiences, one site at a time, you might just find yourself submitting an application to ZAG. Please keep in mind that we are only considering resumes for experienced candidates in this field. We love folks who are entry-level for other roles, but this one requires a demonstrated track record in the digital space, so unfortunately you will not be considered until you have what it takes to succeed.

Responsibilities

• Provide digital strategy for website designs and redesigns, primarily in the financial services industry (specifically banks and credit unions)

• Create new site architectures against best practices for SEO and usability

• Collaborate with design and development teams on design strategy

• Consult with clients on opportunities and execution of digital and print tactics including but not limited to SEO, PPC, email marketing, social media marketing, analytics, web copywriting, traditional marketing and more

• Offer strategic support for clients on digital retainers, from concepting through tactic execution and reporting

• Work closely with other ZAG digital strategists on internal and client-facing initiatives

• Support ZAG’s own integrated marketing efforts including sales support, blog writing and more

Qualifications

• Bachelor’s degree – preferably in Marketing/Communications

• At least 3 years of experience at a digital agency or similar in-house agency type of setting

• Understanding of web technologies and the web development life cycle

• Ability to deliver flawless work - on time and on budget

• Creative thinker who can work collaboratively with teams to create innovative solutions

• Excellent verbal, presentation and communication skills

• Love for writing and the skills to back it up

• Demonstrated ability to work independently and collaboratively

• Ability to thrive in a fast-paced, casual and hard-working environment

• Bonus points:

  • Google Analytics and/or other Google certifications

  • Experience with small project management

  • Familiarity with .NET CMS' - Kentico is huge plus

This position is available in our Glastonbury, CT office and will be offered as a hybrid role as needed (few days in our office, few days at home). Ready to rock our world and maybe your own too? Apply for this job by email: [email protected].