Careers

Responsibilities

• Responsible for developing and managing the project plan and working with team leads and the project team to execute on plans
• Monitor day-to-day activities and be actively involved in the project team to ensure work is progressing as planned
• Manage schedules, budgets, assets, and overall project organization and deliverable dates
• Maintain project documentation to ensure requirements are clearly communicated, understood and executed upon
• Develop a full understanding of project to be able to speak to any of the following: previous deliverables, signed client agreements, systems involved, defects, etc.
• Effectively and efficiently plan and prioritize all deliverables and resources working across project(s) based on scope of work and project goals
• Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance
• Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
• Communicate and document project status and strategic recommendations to clients and team members on a regular basis; escalate issues accordingly via the appropriate channels
• Proactively identify opportunities and deliver improvements
• Demonstrate good project management methodology and project processes
• Work with strategy, business development and other teams to scope additional project opportunities

Requirements

• Bachelor's degree and at least 3-5 years of experience in project management
• Must have working knowledge of Waterfall and Agile methodologies
• Excellent verbal, written, presentation and interpersonal communications skills
• Demonstrated ability to work with and support cross-functional project teams
• Must be able to distill pertinent information from client communications, and distribute key points to team members
• Strong attention to detail and focus on task completion is critical
• Experience with the design and development of websites and an understanding of web technologies
• Strong knowledge of user experience, web development, web design and marketing is a plus
• Ability to think strategically at all phases of a project
• Work hard, play hard mentality
• Ability to understand and document project requirements and dependencies
• Understanding of business and functional requirements
• Mobile and social media experience an asset
• Competencies in MS Office, Project Management Software and other related common communications tools is required

Responsibilities

• Provide digital strategy for website designs and redesigns
• Create new site architectures against best practices for SEO and usability
• Collaborate with design and development teams on page strategy
• Consult with clients on opportunities and execution of digital and print tactics including but not limited to SEO, PPC, email marketing, social media, analytics, web copywriting, traditional marketing and more
• Offer strategic support for clients on digital retainers, from concepting through tactic execution and reporting
• Work closely with other ZAG digital strategists on internal and client-facing initiatives
• Support ZAG’s own marketing efforts including sales support, blog writing and more

Qualifications

• Bachelor’s degree – preferably in Marketing/Communications
• At least 5 years of experience at a digital agency or similar setting
• Understanding of web technologies and the web development life cycle
• Ability to deliver flawless work - on time and on budget
• Creative thinker who can work collaboratively with teams to create innovative solutions
• Excellent verbal, presentation and communication skills
• Demonstrated ability to work individually and in a team environment
• Ability to thrive in a fast-paced, casual and hard-working environment
• Bonus points:
  • Google Analytics and/or other Google certifications
  • Experience with small project management
  • Familiarity with .NET CMS’

This position is available in our Glastonbury, CT office and only local candidates will be considered – no exceptions. To apply, email careers@zaginteractive.com.

Responsibilities

• Collaborate with management and other staff setting the development approach to translate design and strategies into solutions that meet both business and end-user needs
• Remain current with the latest development techniques and leverage those techniques to meet clients' needs
• Work at a fast pace to meet project deadlines and while working on multiple concurrent projects
• Research the competitive landscape and make recommendations relating to website organization and information hierarchy
• Use your collaborative skills with colleagues and clients to maintain ZAG's high standards of service and solutions
• Think independently, take control of a project with a can-do attitude and identify inefficiencies while offering alternative, more effective solutions where appropriate
• Grow professionally in an engaging and enjoyable environment where strong work ethics and senses of humor are mandatory

Requirements

• Minimum 3 to 5 years professional experience
• Significant development experience with HTML5, CSS3 and Javascript
• Strong understanding of modern responsive web design techniques and supporting libraries / frameworks
• Aptitude for Microsoft Visual Studio, ASP.NET
• Experience with C# a plus
• Experience with a .NET Content Management System is a plus
• Experience with LESS and/or SASS a plus
• Experience with mobile development a plus
• Effective verbal and written communication skills
• Enthusiasm within a team structure and discipline to handle solo projects, when necessary
• Thorough understanding of multi-platform/multi-browser compatibility
• Work onsite in our Glastonbury CT office full-time (no exceptions)

Responsibilities

• Manage client relationships for identified clients that have an ongoing contract for 10+ hours on a monthly basis
• Serve as day-to-day contact for identified clients
• Ensure that clients are happy and escalate and positive or negative feedback to management
• Work alongside digital strategists to proactively plan client projects
• Review client website / analytics to determine opportunities
• Develop plan to communicate new ideas / cross-sell ZAG services
• Stay up to date on features of all CMS’s ZAG builds on as well as overall industry technologies and trends
• Regularly visit client websites to understand the types of updates the client is making
• Coordinate monthly meetings with each client, along with strategist as required
• Maintain updated client notes and minutes from monthly meetings
• Keep CRM (ZOHO) up to date with all meeting notes, key client interactions, etc.
• Track hours used for each client and report both internally as well as to the client, when applicable
• Act as project manager for small client projects utilizing Workfront for resourcing
• Attend department resource meetings and capacity planning meetings
• Work with Client Care to stay updated on client’s support tickets
• Work with department team leads and digital strategist to scope new client work
• Work with Business Development to write cost summaries as needed for new client work

Requirements

• 2-3 years of experience in account management or account servicing position
• Understanding of web technologies and the web development life cycle
• Experience with small project management
• Ability to collaboratively work across many teams – strategy, design, development and marketing
• Excellent verbal and written communication skills
• Thrive in deadline-driven, fast-paced work environment
• Experience with Workfront or Zoho is a plus
• Previous experience in a digital agency is a plus

Responsibilities

• Responsible for creating website design from concept to production for our clients
• Collaborate with project team to translate client goals into solid design strategies
• Produce day-to-day design tasks as needed
• Ability to communicate design concepts to clients
• Partner with project and development teams to take direction and present work

Requirements

• Bachelor degree in graphic design with at least 3 years experience in designing for web
• Must be a Photoshop/Illustrator/InDesign whiz with 3-5 years experience in designing for web and a degree in graphic design
• A strong portfolio with multiple examples of website design demonstrating a variety of creative design solutions. Candidates without a portfolio including strong website design will not be considered.
• Must be a Photoshop/Illustrator/InDesign whiz
• Excellent verbal, presentation and communication skills
• Demonstrated ability to work individually and in a team environment
• Strong attention to detail and time management skills are a must

Bonus

• Experience in designing for social media, responsive/mobile design and an understanding of good user experience.

This position requires working directly with the clients and internal staff to manage multiple website development projects.

Responsibilities

• Collaborate with management and other staff setting development approach to translate design and strategies into front-end and back-end solutions that meet both business and end-user needs
• Research the competitive landscape and make recommendations relating to website organization and information hierarchy
• Remain current with the latest development techniques that will help shape clients’ needs
• Work at a fast pace to meet tight project deadlines and continuously juggle multiple projects throughout a typical week
• Use your collaborative skills to ensure compatibility with colleagues and clients to maintain ZAG’s high standards of service and solutions
• Think independently, take control of a project with a can-do attitude and identify inefficiencies while offering alternative, more effective answers
• Grow professionally in an engaging and enjoyable environment where strong work ethics and a sense of humor are mandatory

Requirements

• Effective verbal and written communication skills
• Enthusiasm within a team structure and discipline to handle solo projects, when necessary
• ASP.Net, C#, Razor, RESTful services, WCF, SOAP, Javascript, JQuery, Angular as well as a strong understanding of all front end web technologies.
• Experience with a .NET Content Management System, preferably Sitefinity, Kentico and/or Umbraco