Careers

In this position, you'll need a high degree of knowledge of Windows (IIS) web servers, firewall administration, DNS, LAN/WAN/VLAN topology, virtualization, and backup, restore, and disaster recovery fundamentals. A solid foundation of network security, both physical and logical is required. Experience working in a high security web hosting environment is preferred.

Responsibilities

Hosting Implementation

• Validate, configure, implement, test and troubleshoot website deployment in the managed hosting infrastructure
• Oversee and help maintain managed hosting environment. For example, managing Windows server and firewall updates
• Work with Project Managers to ensure a successful handoff of the clients’ hosting solution
• Acts as the escalation point for customer hosting issues

System Engineering 

• Knowledgeable in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, FTP, HTTP, SMTP, CIFS, LDAP, IP Routing Email Routing and Microsoft AD), and possess an understanding of how to support these applications/protocols when accessed through VPN and firewall appliances
• Supervise the administration of systems and servers related network to ensure availability of services to authorized users

Internal Support

• Maintain a thorough understanding of Local Area Networking
• Respond to staff and provide backup technical assistance and support
• Troubleshoot malfunctions of network hardware and software applications
• Maintain network security through proper configuration of VPN and Firewalls

Operations

• Complete time logs in Workfront within 48 hours of completing tasks to ensure accurate and timely billing of the customer.
• Manage assigned projects
• Complete any other duties appropriate to job role as assigned by management

Requirements

• Work full time onsite in Glastonbury CT.
• Experience with IP address schemes
• Experience of managed firewall configuration
• Microsoft Server experience required; Linux experience desired
• Familiarity with .NET applications
• Proficiency in IIS; Apache proficiency is a bonus
• Experienced with setting up databases, such as MS SQL Server and MySQL
• Experience in the configuration, management, and troubleshooting of common web server, database, caching, and database services
• Experienced with cloud computing services such as AWS, Azure, and Rackspace
• Knowledgeable of information security issues and industry standards such as SSAE-16
• Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
• Competent in creating and maintaining documentation
• Strong organizational skills
• Minimum 3 years experience
• IT certifications a plus (Microsoft, Network+, etc)

The ideal candidate will be self-motivated, love a challenge and be passionate about the company they work for. Experience in Project Management, Marketing and Communications is desired, and applicant must be willing to learn and grow in the position. This position requires working directly with the clients and internal staff to manage multiple website design and development projects.

Responsibilities

• Responsible for developing and managing the project plan and working with team leads and the project team to execute on plans

• Monitor day-to-day activities and be actively involved in the project team to ensure work is progressing as planned

• Manage schedules, budgets, assets, and overall project organization and deliverable dates

• Maintain project documentation to ensure requirements are clearly communicated, understood and executed upon

• Develop a full understanding of project to be able to speak to any of the following: previous deliverables, signed client agreements, systems involved, defects, etc.

• Effectively and efficiently plan and prioritize all deliverables and resources working across project(s) based on scope of work and project goals

• Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance

• Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback

• Communicate and document project status and strategic recommendations to clients and team members on a regular basis; escalate issues accordingly via the appropriate channels

• Proactively identify opportunities and deliver improvements

• Demonstrate good project management methodology and project processes

• Work with strategy, business development and other teams to scope additional project opportunities

Requirements

• Bachelor's degree and at least 3-5 years of experience in project management

• Must have working knowledge of Waterfall and Agile methodologies

• Excellent verbal, written, presentation and interpersonal communications skills

• Demonstrated ability to work with and support cross-functional project teams

• Must be able to distill pertinent information from client communications, and distribute key points to team members

• Strong attention to detail and focus on task completion is critical

• Experience with the design and development of websites and an understanding of web technologies

• Strong knowledge of user experience, web development, web design and marketing is a plus

• Ability to think strategically at all phases of a project

• Work hard, play hard mentality

• Ability to understand and document project requirements and dependencies

• Understanding of business and functional requirements

• Mobile and social media experience an asset
  Competencies in MS Office, Project Management Software and other related common communications tools is required

This position is available in our Glastonbury, CT office and only local candidates will be considered. You are expected to work full-time in our office; this isn't a work-from-home gig (sorry). If you are not local and decide to apply, tell us when you are planning on moving here or your resume will not be reviewed. Apply for this job by email: careers@zaginteractive.com.

The lead must: excel in programming and development, be knowledgeable about website systems and be an expert in many programming languages. They should possess strong communication skills to interact with clients and to foster collaboration with other organizational departments. The Technical lead must be adaptable, learn new technologies as needed and successfully manage the daily challenges of a technical environment.

Responsibilities

• Recommend solutions that will maintain or enhance the quality of the website; Understand there are multiple solutions to a problem and determine the best one based on current circumstances.

• Troubleshoot and resolve software application issues escalated by other developers.

• Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements; understand the more complex issues and application correlations behind user requirements.

• Take ownership of complex cases for further handling as appropriate.

• Support and promote individual and departmental goals and performance metrics.

• Assist team members with difficult issues by offering technical expertise and training where applicable; Keep a balance between addressing tickets and educating team to resolve issues.

• Assess, evaluate and prioritize complexity of incoming issues and work request.

• Serve as cross-departmental resource for technical support.

• Manage product development initiatives.

• Collaborate and engage other departments when appropriate to provide comprehensive solutions.

• Deliver solutions to both technical and non-technical end-users while also supporting a broad range of technologies.

• Provide assistance and advice to business users in the effective use of applications.

• Work at a fast pace to meet deadlines and continuously manage workload which consists of multiple projects and requests.

• Determine the root cause of an issue and its relationship to the entire application promptly.

Requirements

Education

Required: A bachelor's degree in computer science, computer engineering, or a related discipline is required to work as a technical lead. A strong background in troubleshooting and technology support will be beneficial. MUST live and work in Connecticut.

• Required: Minimum five years of professional experience in web application development

• Required: Strong programming/development skills (C#, SQL Server database, HTML5, CSS3, Bootstrap, JavaScript/jQuery, responsive web design, less/css, scss/css, Gulp

• Required: .NET MVC experience, experience with web applications zen framer

• Required: Knowledge of source control tools including GIT, Bitbucket, Nexus, Jenkins and SVN

• Required: Knowledge of DevOps

• Required: Proficiency in multi-tiered architecture, design, and implementation

• Required: Experience with integrating third party APIs into web applications (Silvercloud, LiveChat and Online banking login etc.)

• Experience with all phases of SDLC

• Experience with Scrum/Agile development methodologies is a plus

• Knowledge of ADA conformant websites, WCAG requirements, an ADA-progressive approach

• Advanced knowledge of Windows operating systems and Microsoft software (Visual Studio)

• Experience with content management systems; Sitefinity, Kentico, and Umbraco is a plus.

• Strong understanding of modern responsive web design techniques and supporting libraries/frameworks.

• Knowledge of SEO best practices.

• Thorough understanding of multi-platform/multi-browser compatibility.

• Remote work within ZAG’s guidelines will be considered

• Strong team and interpersonal skills.

• Strong creativity in solution design; inventive thinking.

• Strong written and verbal communication skills.

• Strong decision making, analysis and problem-solving skills; mindful of performance when designing/implementing solutions.

Top Skills & Proficiencies:

• Ability cope in an environment that has constant interruption and shifts in priority

• Well organized

• Driven

• Strong programming & development skills

• Fast learner

• Skilled at working in an extremely fast paced environment

• Responsive

• Attention to detail

• Team player

• People skills

• Customer Focus

• Adaptable and flexible

How to Apply

The right candicate will ensure adherence to ZAG Interactive architecture standards and methodologies where practical. Where standard solutions are not available, this role can work with the client to develop the most effective solutions, ensuring that solutions address all functional and non-functional requirements.

Web Application Developer provides high-end technical and architectural support to projects. They will develop and implement strategies and design specifications to improve the performance, usability, and effectiveness of the client’s online presence.

Responsibilities

• Resolve issues and complete the assignments. Communicate with clients and provide updates about work requests.

• Act as a point of escalation for more complicated issues.

• Recommend solutions that will maintain or enhance the quality of the website; Understand there are multiple solutions to a problem and determine the best one based on current circumstances.

• Collaborate and engage other departments when appropriate to provide comprehensive solutions.

• Deliver solutions to both technical and non-technical end-users while also supporting a broad range of technologies.

• Troubleshoot and resolve software application issues.

• Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements; understand the more complex issues and application correlations behind user requirements.

• Provide assistance and advice to business users in the effective use of applications and information technology.

• Work at a fast pace to meet deadlines and continuously manage workload, which consists of multiple projects and requests.

• Determine the root cause of an issue and its relationship to the entire application promptly.

• Independently research and learn about new solutions immediately.

Education

• Required: Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline

Work Experience

• Required: Minimum three to five years of professional experience.

• Required: Strong programming/development skills (C#, SQL Server database, HTML5, CSS3, Bootstrap, JavaScript/jQuery, responsive web design, Less/CSS, SCSS/CSS, Gulp

• Required: .NET MVC experience, experience with web applications zen framer

• Required: Knowledge of source control tools including GIT, Bitbucket, Nexus, Jenkins, and SVN

• Required: Knowledge of DevOps

• Required: Proficiency in multi-tiered architecture, design, and implementation

• Experience with all phases of SDLC

• Knowledge of ADA conformant websites, WCAG requirements, an ADA-progressive approach

• Advanced knowledge of Windows operating systems and Microsoft software (Visual Studio)

• Experience with integrating third-party APIs into web applications (Silvercloud, LiveChat and Online banking login, etc.)

• Experience with content management systems; Sitefinity, Kentico, and Umbraco is a plus.

• Strong understanding of modern responsive web design techniques and supporting libraries/frameworks.

• Knowledge of SEO best practices.

• Thorough understanding of multi-platform/multi-browser compatibility.

• Remote work within ZAG’s guidelines will be considered.

Non-Technical Skills

• Strong team and interpersonal skills.

• Strong creativity in solution design; inventive thinking.

• Strong written and verbal communication skills.

• Strong decision making, analysis, and problem-solving skills; mindful of performance when designing/implementing solutions.

Top Skills & Proficiencies

• Strong programming & development skills

• Fast learner

• Skilled at working in an extremely fast-paced environment

• Responsive

• Well organized

• Attention to detail

• Team player

• People skills

• Customer focus

• Analytical

• Adaptable and flexible

• Ability cope in an environment that has constant interruption and shifts in priority

How to Apply

Email your resume and cover letter to careers@zaginteractive.com

Responsibilities

• Collaborate with management and other staff setting the development approach to translate design and strategies into solutions that meet both business and end-user needs

• Remain current with the latest development techniques and leverage those techniques to meet clients' needs

• Work at a fast pace to meet project deadlines and while working on multiple concurrent projects

• Research the competitive landscape and make recommendations relating to website organization and information hierarchy

• Use your collaborative skills with colleagues and clients to maintain ZAG's high standards of service and solutions

• Think independently, take control of a project with a can-do attitude and identify inefficiencies while offering alternative, more effective solutions where appropriate

• Grow professionally in an engaging and enjoyable environment where strong work ethics and senses of humor are mandatory

Requirements

• Minimum 3 to 5 years professional experience

• Significant development experience with HTML5, CSS3 and Javascript

• Strong understanding of modern responsive web design techniques and supporting libraries / frameworks

• Aptitude for Microsoft Visual Studio, ASP.NET

• Experience with C# a plus

• Experience with a .NET Content Management System is a plus

• Experience with LESS and/or SASS

• Experience with mobile development a plus

• Effective verbal and written communication skills

• Enthusiasm within a team structure and discipline to handle solo projects, when necessary

• Thorough understanding of multi-platform/multi-browser compatibility

​How to Apply

Email your resume and cover letter to careers@zaginteractive.com

This person will play a key role in developing websites and applications for our growing client base and will be an integral project team member, continually working with our project managers, designers and other developers. This position requires working directly with the clients and internal staff to manage multiple website development projects.

Responsibilities

• Collaborate with management and other staff setting development approach to translate design and strategies into front-end and back-end solutions that meet both business and end-user needs

• Research the competitive landscape and make recommendations relating to website organization and information hierarchy

• Remain current with the latest development techniques that will help shape clients’ needs

• Work at a fast pace to meet tight project deadlines and continuously juggle multiple projects throughout a typical week

• Use your collaborative skills to ensure compatibility with colleagues and clients to maintain ZAG’s high standards of service and solutions

• Think independently, take control of a project with a can-do attitude and identify inefficiencies while offering alternative, more effective answers

• Grow professionally in an engaging and enjoyable environment where strong work ethics and a sense of humor are mandatory

Requirements

• Effective verbal and written communication skills

• Enthusiasm within a team structure and discipline to handle solo projects, when necessary

• ASP.Net, C#, Razor, RESTful services, WCF, SOAP, Javascript, JQuery, Angular as well as a strong understanding of all front end web technologies.

• Kentico CMS experience is a must; Sitefinity and Umbraco experience is a nice-to-have, as well as experience with other .NET Content Management Systems

How to Apply

Email your resume and cover letter to careers@zaginteractive.com