In this position, you'll need a high degree of knowledge of Windows (IIS) web servers, firewall administration, DNS, LAN/WAN/VLAN topology, virtualization, and backup, restore, and disaster recovery fundamentals. A solid foundation of network security, both physical and logical is required. Experience working in a high security web hosting environment is preferred.
Responsibilities
Hosting Implementation
- Validate, configure, implement, test and troubleshoot website deployment in the managed hosting infrastructure
- Oversee and help maintain managed hosting environment. For example, managing Windows server and firewall updates
- Work with Project Managers to ensure a successful handoff of the clients’ hosting solution
- Acts as the escalation point for customer hosting issues
System Engineering
- Knowledgeable in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, FTP, HTTP, SMTP, CIFS, LDAP, IP Routing Email Routing and Microsoft AD), and possess an understanding of how to support these applications/protocols when accessed through VPN and firewall appliances
- Supervise the administration of systems and servers related network to ensure availability of services to authorized users
Internal Support
- Maintain a thorough understanding of Local Area Networking
- Respond to staff and provide backup technical assistance and support
- Troubleshoot malfunctions of network hardware and software applications
- Maintain network security through proper configuration of VPN and Firewalls
Operations
- Complete time logs in Workfront within 48 hours of completing tasks to ensure accurate and timely billing of the customer.
- Manage assigned projects
- Complete any other duties appropriate to job role as assigned by management
Requirements
- Work full time onsite in Glastonbury CT.
- Experience with IP address schemes
- Experience of managed firewall configuration
- Microsoft Server experience required; Linux experience desired
- Familiarity with .NET applications
- Proficiency in IIS; Apache proficiency is a bonus
- Experienced with setting up databases, such as MS SQL Server and MySQL
- Experience in the configuration, management, and troubleshooting of common web server, database, caching, and database services
- Experienced with cloud computing services such as AWS, Azure, and Rackspace
- Knowledgeable of information security issues and industry standards such as SSAE-16
- Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
- Competent in creating and maintaining documentation
- Strong organizational skills
- Minimum 3 years experience
- IT certifications a plus (Microsoft, Network+, etc)
How to Apply
Email your resume and cover letter to careers@zaginteractive.com