A: When you make a new status update to your ticket you will see a small icon in the lower right-hand corner that looks like two people talking. If you click on that, a new field will pop up where you can type in the name of the developer you've been working with. As you start typing, their full name will generate and you can click to add them to the note. You can add as many people as you want. Tagging this person sends an email to them and generates a notification in their Workfront instance to make them aware of your update.