Careers

ZAG looks like a cool place to work, right? We think so, too, but it’s not for everyone. Before you even consider applying for one of these jobs, you better be ready to laugh, work hard, function independently, collaborate, be yourself, operate a toaster oven, enjoy baked goods, lead in your own way, zero in, speak out, lower the noise and raise a little hell.

Current Job Postings

Front End Developer - Client Care

The Front End Developer will be a member of ZAG Interactive support division. The Front End Developer works directly with customers and internal staff to maintain website services and, develop and implement strategies to improve the performance, usability, and effectiveness of the client’s web presence.

Responsibilities

  • Troubleshoot web application issues and identify adjustments needed in existing website to meet changing user requirements; such as broken code
  • Complete new work requests based on clients’ requirements
  • Recommend solutions that will maintain or enhance the quality of website
  • Use a wide range of web technologies to implement solutions to both technical and non-technical end users; such as integrating third party services into website
  • Identify inefficiencies in website applications while offering alternative, more efficient answers
  • Provide advice to clients in the effective use web applications
  • Remain current with the latest development techniques so help provides the best solutions for clients
  • Engage other departments to the provide comprehensive website solution
  • Provide support for internal projects
  • Work at a fast pace to meet tight deadlines and continuously juggle multiple support requests
  • Follow processes for resolving and deploying site application changes to maintain ZAG's high standards of service and solutions
  • Conform to processes for managing support workload so that requests are delivered in the expected timeframe
  • Think independently and apply a can-do attitude

Requirements

  • Significant development experience and front-end coding ability
  • Minimum 3 to 5 years professional experience
  • Effective verbal and written communication skills
  • Enthusiasm within a team structure and discipline to handle solo projects, when necessary
  • Ability to quickly hand-code HTML5 and CSS3 from provided Photoshop files and wireframes
  • Experience working with JavaScript, JQuery, AJAX, Flash
  • Aptitude for Microsoft Visual Studio, ASP.Net
  • Experience with C# a plus
  • Experience with a .NET Content Management System is a plus
  • Strong understanding of modern responsive web design techniques and supporting libraries / frameworks
  • Experience with LESS a plus
  • Experience with mobile development a plus
  • Knowledge of SEO best practices 
  • Thorough understanding of multi-platform/multi-browser compatibility
  • Positive attitude with heavy focus on customer service, including growing customer relationships and improving customer experience
  • Work onsite in our Glastonbury CT office full-time (no exceptions)

How to Apply

Email your resume and cover letter to careers@zaginteractive.com

Senior System Administrator - Web Hosting

The Senior System Administrator will have in-depth experience of a broad range of hosting technologies and processes. The Senior System Administrator will also provide direction, information, and recommendations regarding network configurations and installations. They will also be responsible for overseeing the maintenance of the network infrastructure and application components.

The Senior System Administrator must also be able to work in a fast-paced environment.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Hosting Implementation
    • Validate, configure, implement, test and troubleshoot website deployment in the managed hosting infrastructure
    • Oversee and help maintain managed hosting environment. For example, managing Windows server and firewall updates
    • Work with Project Managers to ensure a successful handoff of the clients’ hosting solution
    • Work with customers to validate hosting solution based on business requirements
    • Ensure that the appropriate supporting tools and processes are implemented to enable effective monitoring of the hosted platforms in line with contractual obligations, SLAs/KPIs
    • Acts as the escalation point for customer hosting issues
    • Analyze and comment on audit control reports such as SOC1 Type II Report
  • System Engineering
    • Knowledgeable in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, FTP, HTTP, SMTP, CIFS, LDAP, IP Routing Email Routing and Microsoft AD), and possess an understanding of how to support these applications/protocols when accessed through VPN and firewall appliances
    • Supervise the administration of systems and servers related network to ensure availability of services to authorized users
  • Business Development/Sales
    • Present and recommend the appropriate hosting services to potential customers
    • Validate proposed solutions relating network hosting and design
    • Attend hosting meetings to discuss upcoming installation projects and lead the network hosting solutions and designs discussion
  • Internal Support
    • Maintain a thorough understanding of Local Area Networking
    • Respond to staff and provide limited technical assistance and support
    • Troubleshoot malfunctions of network hardware and software applications
    • Maintain network security through proper configuration of VPN and Firewalls
  • Operations
    • Complete time logs in Workfront within 48 hours of completing tasks to ensure accurate and timely billing of the customer.
    • Manage assigned projects
    • Complete any other duties appropriate to job role as assigned by management

REQUIREMENTS

  • Work full time onsite in Glastonbury CT.
  • Experience with all IP Routing protocols
  • Experience with IP address schemes
  • Experience of load balancer deployment on F5 LTM/GTM
  • Experience of managed firewall configuration and deployment
  • Familiarity with .NET applications
  • Proficiency in IIS
  • Experienced with setting up databases, such as MS SQL and MySQL
  • Experienced with Exchange, Windows Servers
  • Experience in the configuration, management, and troubleshooting of common web server, database, caching, and database services
  • Experience automating and orchestrating workloads across multiple public servers
  • Experienced with cloud computing services such as AWS, Rackspace
  • Knowledgeable of information security issues and industry standards such as SSAE-16
  • Ability to communicate in an understandable, polite and friendly manner, both written and verbal
  • Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
  • Competent in creating and maintaining documentation
  • Strong organizational skills and ability to multi-task in a small business environment
  • Work outside business hours to support client and business needs when appropriate
  • Must hold a valid driver’s license with no restrictions and possess reliable transportation

How to Apply

Email your resume and cover letter to careers@zaginteractive.com

ASP.Net Web Application Developer

ZAG Interactive is seeking an experienced ASP.Net application developer to join our energetic team. This person will play a key role in developing websites and applications for our growing client base and will be an integral project team member, continually working with our project managers, designers and other developers.

 

This position requires working directly with the clients and internal staff to manage multiple website development projects.

Responsibilities

·        Collaborate with management and other staff setting development approach to translate design and strategies into front-end and back-end solutions that meet both business and end-user needs

·        Research the competitive landscape and make recommendations relating to website organization and information hierarchy

·        Remain current with the latest development techniques that will help shape clients’ needs

·        Work at a fast pace to meet tight project deadlines and continuously juggle multiple projects throughout a typical week

·        Use your collaborative skills to ensure compatibility with colleagues and clients to maintain ZAG’s high standards of service and solutions

·        Think independently, take control of a project with a can-do attitude and identify inefficiencies while offering alternative, more effective answers

·        Grow professionally in an engaging and enjoyable environment where strong work ethics and a sense of humor are mandatory

Requirements

·        Effective verbal and written communication skills

·        Enthusiasm within a team structure and discipline to handle solo projects, when necessary

ASP.Net, C#, Razor, RESTful services, WCF, SOAP, Javascript, JQuery, Angular as well as a strong understanding of all front end web technologies.

·        Experience with a .NET Content Management System, preferably Sitefinity, Kentico and/or Umbraco

How to Apply

Email your resume and cover letter to careers@zaginteractive.com


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